FAQs

GALERIE Desktop Sheets FAQ’s

My printer doesn't print
It takes a long time before it prints
Edges look jagged
The image is too dark
The image is too light
The paper won't load into the printer
The printer loads more than one sheet at once
The media takes too long to dry
Sheets stick together when they collect in the output tray of the printer
The image is not the right colour
After a while the image looks like its has a metallic sheen in dark areas
The shadow areas look grainy but the rest of the print is okay
Are your photo papers acid free?

GALERIE Desktop Sheets FAQ’s

Why is the quality of my prints poor?
My prints show banding - What's the cause?
What is an ICC Profile?
What does ICC mean?
Why do I need a profile?
What is a custom profile?
What is an generic ICC profile?
What is the difference between water, oil and solvent based inks?
When should I use dye-based or pigment-based inks?
What affects drying?
What does ink load mean?
How can I control ink load?
How long will my images last?
What can I do to maximise image life?
When can I laminate?
What happens if you laminate too soon?
How should I store my media?
Are your photo papers acid free?

OMNIJET Media FAQ’s

What is a linearisation?
How do I linearise?
Why do I need to linearise?
How often do I need to linearise?
Why are my cartridges failing?
My prints show banding - What's the cause?
What is an ICC Profile?
What does ICC mean?
Why do I need a profile?
What is a custom profile?
What is an generic ICC profile?
What is the difference between a thermal ink jet printer and a Piezo ink jet printer?
What is the difference between water, oil and solvent based inks?
When should I use dye-based or pigment-based inks?